Tactical Problem-Solving for Personnel Issues


This course teaches managers to solve personnel issues using a supportive, empathetic leadership style.  Learn to prevent or even reverse resentment, hostility, and defensiveness from employees while correcting performance flaws.

Topics Include:

  • Understanding capabilities

  • Root causes

  • The four step process to solving any problem with any employee - really!

You Will Gain The Tools & Techniques To:

  • Improve employee performance sustainably
  • Overcome interpersonal issues
  • Develop trust

Ideal for:

  • Managers at any level who are responsible for employees or volunteers

Consists of:

  • One four-hour master class
  • Two individual coaching sessions for each participant


  • 3–10 participants