How do you solve the dilemma of managers with High Talent but Low EQ?

If you look up the definition of Emotional Intelligence you will find: "The capacity to be aware of, control, and express one's emotions, and handle interpersonal relationships judiciously and empathetically." And for Business Acumen ( Talent in this case) you will find: "Business acumen is keenness and quickness in understanding and dealing with a business situation in a manner that is likely to lead to a good outcome."

The problem with most leaders is with one, you rarely get the other and vice versa. People person vs. business person, there shouldn't be a difference!

We all have faced having an executive or manager who is incredibly talented, yet is clueless when it comes to dealing with others, constantly upsetting employees and cohorts. What do you do? You've sent them to leadership training, you've provided coaching, and still nothing seems to work! So How do you bridge the gap between their talent and their low EQ?

You need to specifically deal with the exact problems that they are currently facing. You then get the double benefit of teaching them the exact skills that they need to learn, and have them actually solve the problem at the same time.

As one of our clients recently said;

"The coaching works because it is specific, simple, and effective. Meaning, Instead of teaching a typical Leadership Model, Marc proactively works with the leader on an existing issue they are having within the context of their daily work. He then uses that issue as the backdrop to teach exact and specific skills to both increase their effectiveness as a leader in this area and more importantly, develop a practical solution to the problem while building their confidence in the process. One of the ways he has done this here at SpaceX is by combining the principles of Emotional Intelligence within the business acumen framework of a precise problem to provide immediate results within a management issue they are currently tackling. No models, or proprietary language to learn, just results! "